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Documentations of Service Portfolio Reviews

Review No. Review Category Review Type Starting in Completed in Summary of Results Documentation
1 Regular Review Services in Portfolio
Service selection criteria
Portfolio processes
01/2022 03/2022 - Remove 7 services from Service Portfolio since they were withdrawn by the Service Provider
- Adapt service type wording for former “HIFIS Basis Services” to “Helmholtz Cloud core services”
- Adapt criteria descriptions/requirements
- Adapt field descriptions in Application form as a result of collected experiences during review
- Adapt Service Canvas as a result of collected experiences and for better structure
Link to Documentation
2 Regular Review Services in Portfolio
Service selection criteria
Portfolio processes
11/2022 02/2023 - Remove 3 services from Service Portfolio since they were withdrawn by the Service Provider
- Update Service Information as indicated by Service Owners
- Adapt Service Selection criteria: Ease requirements regarding degree of automation in user provisioning and deprovisioning – rather ask for commitments
- Adapt Service Portfolio processes: Service Onboarding Process, Service Recruiting (former Request for Service) Process, Service Integration Process, Simplify rights matrix for Operation of Services, Add Service type for “guest services” (tbd)
- Adapt fields in Plony (modification of explanation texts and field names, deactivation of unnecessary fields, addition of new fields)
Link to Documentation

Last update: February 27, 2023
Created: March 31, 2022