Documentations of Service Portfolio Reviews

Review No.	Review Category	Review Type	Starting in	Completed in	Summary of Results	Documentation
1	Regular Review	Services in Portfolio Service selection criteria Portfolio processes	01/2022	03/2022	- Remove 7 services from Service Portfolio since they were withdrawn by the Service Provider - Adapt service type wording for former “HIFIS Basis Services” to “Helmholtz Cloud core services” - Adapt criteria descriptions/requirements - Adapt field descriptions in Application form as a result of collected experiences during review - Adapt Service Canvas as a result of collected experiences and for better structure	Link to Documentation
2	Regular Review	Services in Portfolio Service selection criteria Portfolio processes	11/2022	02/2023	- Remove 3 services from Service Portfolio since they were withdrawn by the Service Provider - Update Service Information as indicated by Service Owners - Adapt Service Selection criteria: Ease requirements regarding degree of automation in user provisioning and deprovisioning – rather ask for commitments - Adapt Service Portfolio processes: Service Onboarding Process, Service Recruiting (former Request for Service) Process, Service Integration Process, Simplify rights matrix for Operation of Services, Add Service type for “guest services” (tbd) - Adapt fields in Plony (modification of explanation texts and field names, deactivation of unnecessary fields, addition of new fields)	Link to Documentation

---

Last update: February 27, 2023
Created: March 31, 2022