General Questions about HIFIS
What is the mission of HIFIS?
The top position of Helmholtz research is increasingly based on cross-centre and international cooperation and common access to data treasure and -services. At the same time, the significance of a sustainable software development for the research process is recognised.
HIFIS builds and sustains an excellent IT infrastructure connecting all Helmholtz research fields and centres.
This includes the Helmholtz Cloud, where members of the Helmholtz Association of German Research Centres provide selected IT-Services for joint use. HIFIS further supports Research Software Engineering (RSE) with a high level of quality, visibility and sustainability.
The HIFIS clusters develop technologies, processes and policy frameworks for harmonized access to fundamental backbone services, such as Helmholtz AAI, and Helmholtz Cloud services. HIFIS Software also provides education, technology, consulting and community services.
Helmholtz Digital Services for Science — Collaboration made easy.
You are invited to tune in to the recent Resonator podcast on HIFIS, to get an idea on our aims and scope! (German only)
What is the timeline for HIFIS?
The HIFIS platform was set up in 2019, with basic infrastructure services (AAI) and pilot services online since 2020. The initial cloud service portfolio has been made public by end of 2020; the production version of the Helmholtz Cloud Portal was made available by November 2021. The finalisation of the cloud rulebook and GDPR compliant agreement is planned during 2022.
Please also refer to our HIFIS Roadmap to stay up to date.
Where can I find more information about HIFIS?
There are several places to look for more information about the platform, its technical and organisational details:
Where can I register for a newsletter?
Since July 2022, HIFIS is sending quarterly newsletters via
firstname.lastname@example.org. You are invited to register to never miss any news and upcoming events! Newsletters published so far can be found here.
How should I acknowledge HIFIS assistance in a publication?
Please include the following text:
We gratefully acknowledge the HIFIS (Helmholtz Federated IT Services) team for … (e.g. support with the components above).
Access and Service Portfolio
How can I access Cloud Services?
Find all our Cloud Services, as well as any usage details and conditions at the Helmholtz Cloud Portal.
It is easier than ever before, since you do not need to create new accounts with new passwords! Just search for “Helmholtz AAI” when logging in and use your home institute’s credentials.
Please refer to our illustrated tutorial on how to access Cloud Services via Helmholtz AAI for more details.
My Helmholtz center is not directly involved into HIFIS. Do you still help me?
HIFIS for Scientists
How can HIFIS help me as a researcher?
The purpose of HIFIS is to support science and scientists. Within the HIFIS platform, we are building:
- The Helmholtz Cloud, providing a portfolio of seamlessly accessible IT services to simplify your daily work.
- A Helmholtz-wide login mechanism, the Helmholtz AAI,
- A stable, high-bandwidth network infrastructure connecting all Helmholtz centers,
- Software services to provide you with a common platform, training and support for high-quality sustainable software development.
All cloud services and software trainings and support are free of charge!
Workshops and Events
Which workshops does HIFIS offer?
You can find an overview of all ready-to-go workshops in the List of published materials. These are offered on a regular basis. For some topics, there is already some self-learning material, more is in preparation.
We also may offer custom-tailored versions of these workshops on demand or create workshops on other RSE topics.
How do I request a workshop?
Anybody within Helmholtz may request a workshop as long as they can bring around 15 to 20 participants. If you would like us to host a specific workshop for your team, please contact us: email@example.com.
You can either choose from the List of Workshop Topics or request a custom workshop. We will reach out to you to clarify the details based on your individual case.
What do workshops cost?
Can I use your workshop materials for my own workshop?
By default, our workshop materials are published under the Creatice Commons license CC BY 4.0. This means you can share (copy and redistribute) the material, but also adapt it to your needs under the provision that you attribute the authors with appropriate credits.
Deviations from this policy may occur. Please check the footer of the workshop materials for information on the license that applies.
Do you help me with teaching my workshop, do you offer something like "train the trainer"?
At the moment, we don't have the possibility to do any instructor trainings. This may change in the future. However, we will be happy to lend you advisory support as much as we can.
What is Helmholtz AAI?
I accidentally refused to transfer my personal data when trying to log in to a service. Now I cannot use it. How to revert that?
- Go to https://login.helmholtz.de/home
- Log in, if needed
- On the account page, click on _Preferences_ and then select the _OAuth_ preferences tab.
- In the list, select the service of interest and either delete the entry or edit the settings.
While logging in using my home organisation, I got an
Authentication failed error.
The remote authentication was successful, however the the server's policy requires more information then was provided to register your account.
Your home organisation did not release all mandatory information to create your Helmholtz AAI account. Beside the federations metadata, the mandatory information that your organisation needs to transfer to the Helmholtz AAI can be reviewed in the documentation. Please contact your organisation's helpdesk and ask to release the mandatory information to the Helmholtz AAI. In case your home organisation does not want to release this information, you can use some social accounts like Google, GitHub and ORCID.
While logging in, I got an
Authorization Server got an invalid request. No OAuth context error.
Authorization server got an invalid request. No OAuth context.Please restart the login from the service you want to use and do not pause or interrupt it. If the error appears although there was no pause, please contact us at firstname.lastname@example.org.
How does the authentication via Helmholtz AAI work?
How does the authorisation at the services work / how does a service know what I am allowed to do there?
What is a virtual organisation?
Which Helmholtz centres are connected to the Helmholtz AAI?
How do I create a new virtual organisation?
Where do I find further information?
You have a question that isn’t answered here? Or you do have feedback on the FAQs?
Contact us anytime: email@example.com