Recovery Key

Helmholtz Matrix Documentation is WIP!

We plan to offer Helmholtz Matrix from April 2026. This first documentation is yet work in progress. Do not rely on it yet! Feel free to provide feedback if you encounter any errors.

Save your recovery key at once!

Matrix comes with a lot of inherent security, flexibility and functionality. Encrypted communication significantly increases data sovereignty and data protection; this is set as the default (can be disabled individually).

While you can explore the functionality bit by bit, it is essential to save the your recovery key immediately. If the key is lost, even the service provider cannot restore the chat history.

Be aware:

Make sure to save your recovery key immediatly! Follow the next steps to avoid common traps!

1. After first log in, make sure to set and save the Recovery key / “Wiederherstellungsschlüssel” in a local and safe place (aka password manager). You will likely lose chats if you don’t.

2. Verify your session(s) when asked

   • with the recovery key or
   • with another already open session.

Matrix Export Key Password

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